Plain-language summary first, full terms below: Niobe does work you ask it to do, and never sends, spends, submits, or signs anything without you tapping approve first. It is not a lawyer, accountant, or financial advisor, and nothing it produces should be treated as professional advice — you review everything before it goes out, because you're the one who has to live with the outcome. That trade — real capability, in exchange for you staying the one in control — is the whole design. This version adds: how disputes actually get resolved (arbitration, with an easy opt-out), who owns what, and what happens to this agreement if the business is ever sold.
Niobe ("we", "us", "the Company") is operated as a Texas business, and these terms bind you to whichever entity operates Niobe now or in the future — including any parent, holding company, subsidiary, or successor that comes to operate it, for example through a sale, merger, or restructuring (see Section 15, Assignment). By creating an account or using Niobe, you ("you", "the customer") agree to these terms. If you're using Niobe on behalf of a company, you're confirming you have the authority to bind that company to these terms.
Niobe is an AI assistant that researches, drafts, organizes, and — only with your explicit approval — fills out and submits web forms, sends messages, and takes other actions you direct it to take. It is not a licensed attorney, CPA, financial advisor, real estate broker, or any other licensed professional, in Texas or anywhere else. Nothing Niobe produces — research, drafts, applications, opportunity summaries, or answers to questions — is legal, tax, accounting, financial, investment, or real-estate advice. It is a starting point for your own judgment, or for a licensed professional you choose to consult. You are responsible for verifying anything before relying on it or acting on it. These terms apply to Niobe as it exists today and to any future feature, product, or service we offer under the Niobe name, whether or not it existed when you first agreed to these terms.
Any action with a real-world consequence — sending an email, submitting a form, spending money, signing anything — is held until you tap approve. Niobe will not take that action on its own initiative. This means: you are responsible for reviewing what you approve before you approve it. Approving something you didn't read carefully doesn't make it Niobe's mistake.
If you connect an account (Google, a mailbox, a bank feed) or save a site login, you're authorizing Niobe to access and act on that account solely to do the tasks you ask it to do. You confirm you have the right to grant that access — it's your own account, or you're otherwise authorized to use it. Saved site logins and connected mailbox passwords are encrypted before they leave your browser; see the Privacy & Security page for exactly how. You can delete any saved credential or disconnect any account at any time, and doing so immediately ends Niobe's access to it.
Niobe surfaces opportunities — grants, contracts, deals, leads — and can draft applications for them. It does not control, and cannot guarantee, whether any application is approved, any grant is awarded, any deal closes, or any income results. "Opportunities" are leads for your own evaluation and decision, not promises of money.
The Company owns Niobe — the software, the underlying methods and models, the site, the brand, and every part of the service not specifically identified below as yours. Using Niobe gives you a right to use it under these terms; it doesn't transfer any ownership to you. If you send us feedback, a feature idea, or a suggestion, you're giving us permission to use it freely, without owing you anything for it.
You own the content and data you provide to Niobe — your onboarding answers, your documents, the instructions you give it. You're giving the Company a license to use that content only to operate and improve Niobe for you, not to sell or hand it to a third party — that promise is detailed on the Privacy & Security page, and this section doesn't override it. We may use de-identified, aggregated data (never your identifiable content) to understand and improve how Niobe performs.
Niobe is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory — including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted, secure, or error-free. AI systems make mistakes; review outputs before relying on them, especially anything involving money, legal obligations, or another person's data.
To the maximum extent permitted by law: the Company's total liability to you for any claim arising from these terms or your use of the service is limited to the greater of (a) the amount you paid the Company in the 3 months before the claim arose, or (b) $100. The Company is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages — including lost profits, lost data, lost opportunities, or business interruption — even if advised of the possibility, and even if a remedy fails its essential purpose. Some jurisdictions don't allow these limits, so parts of this section may not apply to you.
You agree to indemnify, defend, and hold the Company harmless from any claim, damage, or expense (including reasonable attorney's fees) arising from: your violation of these terms; your misuse of the service; content or instructions you provide; actions you approved; or your violation of any law or a third party's rights.
You can stop using Niobe and delete your account at any time from the Privacy & Security page — that page has working export and delete buttons, not a promise to email someone. We may suspend or terminate an account that violates these terms, is used for anything illegal, or where we're required to by law. Sections that by their nature should survive termination — ownership, indemnification, limitation of liability, disputes — continue to apply after your account is closed.
Before filing anything formal, contact hello@heyniobe.ai — most things get sorted out faster that way than through a court or an arbitrator, and we ask that you try that first.
If that doesn't resolve it: you and the Company agree that any dispute arising from these terms or your use of Niobe will be resolved by binding individual arbitration, administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court — except that either side may bring an individual claim in small-claims court if it qualifies. You and the Company each waive the right to a jury trial and to participate in a class action, class arbitration, or representative action — disputes are resolved one on one, not bundled with anyone else's. Arbitration will take place in Texas or, if you prefer, by video or phone.
You can opt out of this arbitration section entirely. To do so, email hello@heyniobe.ai with the subject "Arbitration opt-out" within 30 days of first agreeing to these terms. Opting out only affects this section — every other term still applies, and any dispute would then go through the Texas courts named below instead.
These terms and any dispute not subject to arbitration are governed by Texas law, and will be handled in the state or federal courts located in Texas. Each side bears its own costs unless a court or arbitrator orders otherwise.
We may update these terms as the product changes. A material update will show you the new terms and ask you to accept them again before you can keep using the service — continuing to use Niobe after a non-material update means you accept it.
Neither side is liable for a failure or delay caused by something reasonably beyond its control — an outage at a provider we depend on, a natural disaster, war, government action, labor dispute, or similar event.
You agree to use Niobe in compliance with all laws that apply to you, and not to use it for anything illegal, fraudulent, or that infringes another person's rights. We may restrict or terminate access where required by law, including sanctions or export-control rules.
You may not assign or transfer these terms, or your account, without our written consent. We may assign or transfer these terms and your account without your consent in connection with a merger, acquisition, reorganization, or sale of all or substantially all of the Company's assets — these terms will continue to bind your relationship with whoever the service transfers to.
If any part of these terms is found unenforceable, the rest still stands. Our not enforcing a term isn't a waiver of it. These terms, together with the Privacy & Security page, are the entire agreement between you and the Company about Niobe, and replace any earlier agreement on the same subject. Notices to you may be sent to the email on your account; notices to us go to hello@heyniobe.ai.
Questions about any of this? hello@heyniobe.ai — a human reads it, not a bot.
These terms are a good-faith description of how Niobe actually works, in plain language, drafted to be genuinely protective of the business. They are not a substitute for advice from a licensed attorney about your specific situation — get one before this matters at scale.